Zero-rated GST plays a vital role in Singapore’s tax framework, especially for businesses involved in cross-border trade. A clear understanding of the criteria and compliance requirements for zero-rating enables companies to manage their GST responsibilities efficiently and strengthen their global competitiveness.
For services, zero-rating eligibility depends on the nature of the service provided. In many cases, you must first determine your customer’s belonging status before applying zero-rating. It’s important to note that not all services rendered to overseas clients automatically qualify for zero-rating.
For goods, you may apply zero-rated GST if, at the point of supply (based on the export time), the following conditions are met:
- The goods are confirmed to be exported or have already been exported.
- You possess the necessary documentation to substantiate the zero-rating claim.
By the end of this workshop, you will:
- Gain practical insights into zero-rating GST for both goods and services.
- Be able to assess whether your services qualify as international services eligible for zero-rating.
- Understand how to determine the zero-rating status of your export sales and identify the required supporting documents.
- Learn to recognize and avoid common zero-rating errors frequently flagged by IRAS during GST audits.

